FAQ

I have multiple vehicles, do I need to purchase multiple memberships?
Yes. Each vehicle needs a RESOLV membership. However, RESOLV customers can get a complete view of all their vehicles on the RESOLV website.
Fri, 16 Jul, 2021 at 9:14 AM
Is there a RESOLV family plan?
Not at this time. However, RESOLV customers can add all family vehicles to a common RESOLV account.
Fri, 16 Jul, 2021 at 9:15 AM
I have an electric vehicle. Is a RESOLV membership for me?
We service needs of some electric vehicles. Please email resolvautohelp@bfusa.com for more information.
Fri, 16 Jul, 2021 at 9:16 AM
Can I cancel my membership?
Yes. However, there might be a buyout for the package you purchased. Check your terms and conditions for more information or send an email to resolvautohelp...
Fri, 16 Jul, 2021 at 9:17 AM
Can I terminate my contract?
For any cancellation needs, please see the “Subscription Term and Termination” Section of the terms and conditions or send an email to resolvautohelp@bfusa....
Fri, 16 Jul, 2021 at 9:19 AM
Can I upgrade my membership?
Yes, memberships can be upgraded at any time. Please email resolvautohelp@bfusa.com.
Fri, 16 Jul, 2021 at 9:19 AM
What about services or repairs that are not covered under my membership?
For any repairs or service not covered under your membership, you can get up to 10% discount for being a RESOLV member.
Fri, 16 Jul, 2021 at 9:20 AM
What types of tire damages does RESOLV cover?
You are covered for most tire damages. Please refer to your check your terms and conditions for more information or send an email to resolvautohelp@bfusa.co...
Fri, 16 Jul, 2021 at 9:21 AM
Do I get any discounts for being a RESOLV member?
Yes. RESOLV customers get up to 10% discount based on your package selection.
Fri, 16 Jul, 2021 at 9:23 AM
I can't remember my password, how can I reset it and log in?
Try the "forgot password" option. If that doesn't work, reach out to resolvautohelp@bfusa.com and we can help reset it for you. 
Fri, 16 Jul, 2021 at 9:24 AM